Strategic Leadership for Collaborative Engagement of Interdisciplinary Teams in Care, Quality and Resource Management –Lessons Learned from PACE (6/10/2020)

Date: June 10, 2020

Time: 2:00 PM-3:00 PM ET 

Credits: 1.0 (CME); 1.0 (CMD management); 1.0 (MOC)


In this session clinical leaders will learn a framework for a strategic vision of clinical care as well as approaches for collaborative engagement of interdisciplinary provider teams. The discussion will share learning from PACE programs to help leaders define care strategies based on their organizational structure, and practical applications to meet short-term needs to drive change in care and quality programs while considering the long-term needs of the organization. Participants will learn ways to successfully engage/communicate with providers across multiple sites; how to use aligned tools/approaches to support resource management; and the use of committees, champions, and dyad leadership to drive short-term change for sustainable long-term growth.

Learning Objectives:

  • Define the characteristics of a strategic leader.
  • Develop an actionable plan for leaders incorporating concepts learned.
  • Understand how to actively engage interdisciplinary teams across multiple locations.
  • Practice the art of influencing colleagues to achieve engagement and change for sustainable growth.


Melissa Welch, MD, MPH, Chief Medical Officer, InnovAge,  is the Chief Medical Officer at InnovAge and has more than 25 years of leadership, management, and financial experience creating and driving strategy in healthcare settings. With a background and expertise in leading clinical programs and initiatives in care delivery and quality, while also delivering on financial results, Dr. Welch brings significant experience working and consulting with physicians in community, long-term care, hospitals, skilled nursing care and more. Past roles have seen her in leadership positions with the Aetna, Blue Shield of California, United Healthcare, and PACE programs in California. Harvard Medical School 1985.

Ann Wells, MD Chief Medical Officer Population Health, InnovAge, is a board-certified internal medicine physician who has more than 25 years of leadership experience in the medical profession. She is the Chief Medical Officer of Population Health at InnovAge where she is leading efforts for a coordinated, team-based approach to proactively manage the care of the InnovAge population. Dr. Wells earned her M.D. from the University Of Virginia School Of Medicine, and completed her training in Internal Medicine at the David Grant Medical Center, Travis Air Force Base. University of Virginia School of Medicine – 1992

Lynn Strange, MD, FAAFP, came to InnovAge from 26 years of a private full scope family medicine practice, and 21 years of graduate medical education teaching in a family medicine residency. She served as a Program Director for the residency for the last 5 years, and is an Associate Clinical Professor of Medicine at the University Of Colorado School Of Medicine. St Louis University School of Medicine, 1985.

Luz Ramos-Bonner, MD, FACP, Regional Medical Officer, East, InnovAge, is a geriatrician and finished her Masters of Business Administration in Healthcare at the George Washington University. She is a Fellow of the American College of Physicians and American Geriatrics Society and a Certified Medical Director of the American Board of PALTC Medicine. Dr. Ramos is a graduate of University of the East medical school and a faculty member of the Core Curriculum for American Board of PALTC Medicine.

Credit Statements:

CME: AMDA – The Society for Post-Acute and Long-Term Care Medicine is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education for physicians. The Society designates this live activity for a maximum of 1.0 AMA PRA Category 1 CreditTM. Physicians should only claim credit commensurate with the extent of their participation in the activity.

CMD: This self-study activity has been pre-approved by the American Board of Post-Acute and Long-Term Care Medicine (ABPLM) for a total of 1.0 management hour toward certification or recertification as a Certified Medical Director (CMD) in post-acute and long-term care medicine. The CMD program is administered by the ABPLM. Each physician should claim only those hours of credit actually spent on the activity.

Maintenance of Certification (MOC): Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 1.0 medical knowledge MOC point and patient safety credit in the American Board of Internal Medicine’s (ABIM) Maintenance of Certification (MOC) program. Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider’s responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.

Disclosure Information: 

Speakers are required to provide verbal disclosure prior to each talk. If the learner perceives any bias toward a commercial product or service, please report this to the Society’s staff. According to the Society and ACCME policy, all those in a position to control content are required to disclose any relevant financial relationships.

The following AMDA Education Committee members have financial relationships to report: John Loome – Genesis HealthCare: Full-Time Employee; Diane Sanders-Cepeda, DO, CMD – UHG-Optum: Full-Time Employee; all others have no financial relationships to disclose.

Online Education Subcommittees have no financial relationships to disclose.

The speaker has no financial relationships to disclose.

AMDA staff have no financial relationships to disclose.