Playing Your Part: Unwinding Social Stereotypes to Enhance Communication Skills

1.25 CME / 1.25 CMD Management / 1.25 MOC

The session is designed to help the audience see beyond implicit social stereotypes and to better understand the unique stories of the stakeholders they work with. This interactive session will provide opportunities for the audience to develop and enhance their communication skills with individuals with diverse backgrounds. Attendees will learn about the People Library model, an innovative, hands-on approach to diversity, equity, and inclusion training, and have opportunities to practice their communication skills in small groups. Attendees will be equipped with skills to engage in respectful, productive conversations with residents and staff from diverse backgrounds. A toolkit will be provided for the audience to implement similar exercises to improve multicultural communication in their facilities.

Learning Objectives:

• Discuss the Human Library model, an innovative and hands-on approach to diversity, equity, and inclusion training.
• Recognize and appreciate the unique cultural backgrounds of residents and staff in their facilities.
• Describe communication skills and strategies that foster unbiased, non-judgemental conversations with residents and staff.
• Develop strategies to increase cultural competency among PALTC providers within their facilities.

Presenters:

Collin Burks, MD, is an Advanced Fellow in Geriatric Medicine at Duke, having completed the first year of Geriatrics fellowship and now using a second year to further her skills as a clinician educator. Prior to coming to Duke for fellowship, she completed her medical school training and family medicine residency at the University of North Carolina. She is the DEI champion for the Geriatrics fellowship and a member of the Duke Division of Geriatrics' DEI committee. A member of AMDA and a past Futures participant, she is Assistant Medical Director at Croasdale Village Continuing Care Retirement Community in Durham, NC.

Mamata Yanamadala, MBBS, MS, is a Geriatrician and Assistant Professor at Duke University School of Medicine and she is the geriatrics fellowship program director at Duke university. She is the Chair for the Diversity, Equity and Inclusion group, and is a member of the Education Committee for AMDA-The Society of PALTC Medicine. She is a recipient of Geriatric Academic Career Award from Health Resources and Services Administration and focuses her work on quality improvement in Skilled Nursing Facilities. She is a Stanford trained clinical teaching skills facilitator and a Emerging Leaders in Aging, Tideswell scholar. She completed a masters in Healthcare Quality and Patient Safety at North Western University and has designed an delivered several quality improvement curricula for inter-professional providers in different healthcare settings.

Paige Hector, LMSW, is a national speaker, author, and educator with over 25 years’ experience in post-acute and long-term care settings. She specializes in diverse topics for the interdisciplinary team, trauma informed care, Nonviolent Communication, sustainable process improvement, and advance care planning. Paige specializes in transforming content into relatable and shareable ways for immediate application in any setting. She writes extensively on topics relevant to nursing homes including multiple chapters of Managing the Long-Term Care Facility, 2nd Edition due for publication in 2023. She is the Associate Editor and a regular columnist for Caring for the Ages and is actively involved in the AMDA Online Education Subcommittee; the Diversity, Equity, and Inclusion Workgroup; and the Behavioral Health Advisory Council, as well as national work groups to improve trauma-informed care.

Neema Sharda, MD, is an Assistant Professor of Medicine at Duke University. She attended UNC-Chapel Hill where she earned her B.S. in Psychology, then went on to St. George's University for medical school. She completed her internal medicine training at Moses Cone Memorial Hospital in Greensboro, NC and her geriatrics fellowship at Duke University. Her primary clinical practice is focused on long-term & post acute care and inpatient geriatrics consults. She is the associate medical director at a continuing care retirement community in Durham, NC and the Duke University Hospital consult service medical director. She enjoys time spent learning from and teaching medical students, residents, fellows and other interprofessional colleagues.

Credit Information:

Activity Created 3/2023
Credits Available Until 3/2026

• 1.25 CME
• 1.25 CMD Management
• 1.25 MOC

Credit Statements: 

CME: AMDA – The Society for Post-Acute and Long-Term Care Medicine designates this enduring material for a maximum of 1.25 AMA PRA Category 1 Credit(s)^TM. Physicians should only claim credit commensurate with the extent of their participation in the activity.

AMDA – The Society for Post-Acute and Long-Term Care Medicine for Post-Acute and Long-Term Care Medicine is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

CMD: This self-study activity has been pre-approved by the American Board of Post-Acute and Long-Term Care Medicine (ABPLM) for a total of 1.25 management hour(s) toward certification or recertification as a Certified Medical Director (CMD) in post-acute and long-term care medicine. The CMD program is administered by the ABPLM. Each physician should claim only those hours of credit actually spent on the activity.

ABIM Maintenance of Certification (MOC): Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 1.25 Medical Knowledge MOC points and patient safety credit in the American Board of Internal Medicine’s (ABIM) Maintenance of Certification (MOC) program.

Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider’s responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.

Visit the Continuing Education page for information on if and how you can claim credit/hours for AMDA’s education.

Disclosure Information:
The Society requires the disclosure of all speaker/faculty/planner’s relevant financial relationships; presence of off-label use of a device or medication; and discussion of any experimental, new or evolving topic prior to each accredited education activity.

If the learner perceives any bias toward a commercial product or service, advocation of unscientific approaches to diagnosis or therapy, or recommendation, treatment, or manners of practicing healthcare that are determined to have risks or dangers that outweigh the benefits or are known to be ineffective in the treatment of patients please report this to the Society’s staff.

• Julie Gammack, MD, CMD (Planner & Speaker): Stockholder: Amarin
• Kenya Rivas Velasquez, MD, CMD, FAAFP (Planner & Speaker): OptumRx: Stockholder
• All other planners, speakers, and AMDA staff have no relationships with ineligible companies.

All relevant financial relationships have been identified and mitigated.